Terms of service

1. Information We Collect

Personal Information

• Name and contact details (email, phone number)
• Shipping and billing addresses
• Payment information (processed securely through payment gateways)
• Order history and preferences

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Website usage data through cookies and similar technologies

2. How We Use Your Information

• Process and fulfill your orders
• Provide customer support and service
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Send marketing communications (with your consent)
• Prevent fraud and ensure security

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Shipping carriers for order delivery
• Payment processors for transaction handling
• Service providers who assist our operations
• Legal authorities when required by law

4. Data Security

• We implement appropriate security measures to protect your data
• SSL encryption for all data transmissions
• Regular security assessments and updates
• Limited access to personal information within our organization

5. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and shopping cart
• Analyze website traffic and usage patterns
• Improve user experience and website functionality

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Object to data processing in certain circumstances

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce our agreements

8. International Data Transfers

Your data may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us